As a Reception Apprentice, you will be working towards a Customer Service Level 2 Apprenticeship standard over the course of 18 months in partnership with an apprentice training provider.

• Support team operations: assist departments as assigned, completing daily responsibilities under the guidance of supervisors and managers
• Engage with guests: build positive guest relationships and handle basic enquiries or concerns professionally
• Complete apprenticeship training: actively participate in all required learning and on-the-job training during the 12-month apprenticeship program
• Comply with regulatory standards: ensure compliance with health, safety, and sanitation regulations, upholding the highest standards of guest and team member well-being
• Complete all aspects of the apprenticeship programme