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Welcome Host

Location: Central London

Employment type: Varied – zero hours and minimum hour weekly contracts available, including weekends & evenings

Salary: £13.75/hr

About the role

This role is at one of three flagship venues in London which are all dedicated to creating world-class immersive experiences. Talented and committed welcome hosts are needed to provide exceptional experiences to guests.

Main responsibilities

  • Customer service and guest experience – deliver high standard of customer service to make the visit memorable
  • Sales, Ticketing & Commercial Awareness – sell tickets, assist with bookings, upsell and drive sales
  • Bar, Retail & Photography Operations – serve drinks and food; assist with stock deliveries; engage guests in photography moments
  • Operations & Venue Management – maintain cleanliness and monitor guest flow
  • Health, Safety & Compliance – prioritise safety , support fire evacuation, report incidents